The owners of Mystical Charm welcome you to our site. We are excited to get to know you, and to provide you with quality goods and excellent customer service. We welcome feedback about our site and look forward to serving you.
Our contact information
By email:
mystic@mysticalcharm.com
By standard mail:
Mystical Charm
5665 Oakview Trl.
Jackson, MI 49201
By phone:
877-832-4975 (between 9 a.m. and 6 p.m. Eastern time zone)
mystic@mysticalcharm.com
By email:
mystic@mysticalcharm.com
By standard mail:
Mystical Charm
5665 Oakview Trl.
Jackson, MI 49201
By phone:
877-832-4975 (between 9 a.m. and 6 p.m. Eastern time zone)
mystic@mysticalcharm.com
Shipping Information:
Orders are typically filled within one to two business days, depending upon the time the order is placed.
Refund, Returns and Cancellation Policies:
RETURNS: If you want to return a product to Mystical Charm you must contact us within 30 days of receipt by emailing returns@mysticalcharm.com or by calling us at 1-877-832-4975. You must have the original invoice number to refer to. Mystical Charm will only accept items for return that are approved and given an RMA (return merchandise authorization) number. Returns will be subject to a 10% restocking fee.
Due to the increase in shipping costs we reserve the right to bill your account for all shipping fees billed to us due to a package being returned or refused without prior approval.
DAMAGES: If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner. Mystical Charm will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of Mystical Charm.
Frequently Asked Questions:
Mystical Charm is required to charge Massachusetts sales tax on orders to be delivered to addresses within the State of Massachusetts. The customer is solely responsible for all sales tax (or other taxation) on orders shipped to any other state or out of the country.
Want to order?
1. Click on a product category to the left. When you find an essential oil, necklace, fragrance oil, or other item you wish to purchase, simply click on the “Add to Cart” button.
2. When your order is complete, choose the “View Cart” option at the top right corner of the page.
3. Verify your order.
4. Click "check out" for a fully secure ordering process. Enter your information and follow the directions on the screen.
5. Receive your wonderful jewelry or other purchases and enjoy!
Orders are typically filled within one to two business days, depending upon the time the order is placed.
Refund, Returns and Cancellation Policies:
RETURNS: If you want to return a product to Mystical Charm you must contact us within 30 days of receipt by emailing returns@mysticalcharm.com or by calling us at 1-877-832-4975. You must have the original invoice number to refer to. Mystical Charm will only accept items for return that are approved and given an RMA (return merchandise authorization) number. Returns will be subject to a 10% restocking fee.
Due to the increase in shipping costs we reserve the right to bill your account for all shipping fees billed to us due to a package being returned or refused without prior approval.
DAMAGES: If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 10 days so we may get the issue resolved in a timely manner. Mystical Charm will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No merchandise will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, Fed Ex, Etc…) will be the responsibility of Mystical Charm.
Frequently Asked Questions:
Mystical Charm is required to charge Massachusetts sales tax on orders to be delivered to addresses within the State of Massachusetts. The customer is solely responsible for all sales tax (or other taxation) on orders shipped to any other state or out of the country.
Want to order?
1. Click on a product category to the left. When you find an essential oil, necklace, fragrance oil, or other item you wish to purchase, simply click on the “Add to Cart” button.
2. When your order is complete, choose the “View Cart” option at the top right corner of the page.
3. Verify your order.
4. Click "check out" for a fully secure ordering process. Enter your information and follow the directions on the screen.
5. Receive your wonderful jewelry or other purchases and enjoy!
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